One Ticket One Issue Rule

We understand you might experiencing an issue or a question that is different than the one you originally raised.

Since different issues or questions might be processed to different departments, engineers, or customer service representatives to handle, we have a **one ticket one issue** rule. We apologize if this causes any inconvenience.

Please clarify if the original issue has been resolved?  Can we close this ticket now?  Let us know.

Please create a new ticket for any new issue you are experiencing. We will be more than happy to assist you.

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