We understand you might experiencing an issue or a question that is different than the one you originally raised.
Since different issues or questions might be processed to different departments, engineers, or customer service representatives to handle, we have a **one ticket one issue** rule. We apologize if this causes any inconvenience.
Please clarify if the original issue has been resolved? Can we close this ticket now? Let us know.
Please create a new ticket for any new issue you are experiencing. We will be more than happy to assist you.